This policy sets out how GoldRun Casino handles personal data for players in France. It includes the GoldRun Casino website, player accounts, payments, customer support, responsible gaming tools, and the affiliate programme. The notice adheres to the EU General Data Protection Regulation and the French Data Protection Act. GoldRun Casino is the data controller for all processing described here. Players ought to read this notice together with the general terms and conditions and any terms tied to specific promotions. The goal is to clarify what data we collect, why we process it, how long we keep it, and what rights you have.
9. Player Rights According to the GDPR
French players have rights concerning their personal data pursuant to the GDPR and the French Data Protection Act. GoldRun Casino offers a privacy request process to exercise these rights. The main rights are detailed below. Identity verification could be needed before a request is fulfilled. GoldRun Casino addresses valid requests in under one month, extendable by two further months for complex requests. In case a request is rejected, you will get a clear explanation along with details on how to complain to the CNIL.
- Right of access: receive confirmation along with a copy of personal data processed.
- Rectification right: rectify inaccurate or incomplete data.
- Right to deletion: demand removal where no legal basis requires retention.
- Right to limit: curb processing in certain circumstances.
- Data portability right: get specific data in a structured and machine-readable form.
- Objection right: object to processing grounded in legitimate interests.
- Right to withdraw consent: revoke consent at any moment for marketing or optional cookies.
7. Keeping and Safeguarding
GoldRun Casino stores personal data only as long as necessary to satisfy the purposes set out in this notice and to comply with legal obligations. Account data is stored while the account remains active and for a certain period after closure. Financial transaction records are stored under anti-money laundering and tax rules, which may require keeping records for five to ten years depending on the transaction type. Technical logs utilized for security are normally stored for a shorter period, unless an investigation necessitates longer preservation. After the retention period expires, data is deleted or anonymised. GoldRun Casino uses encryption, role-based access controls, multi-factor authentication, and regular security testing to protect personal data.
1. Controller of Data and Range
GoldRun Casino decides how and why player data is handled, rendering it the data controller for its platform and related services. In France, the supervisory authority is the Commission Nationale de l’Informatique et des Libertés (CNIL). This notice applies to registered players, website visitors, and anyone who participates in the affiliate programme. It does not cover third-party websites you visit through links, including payment providers or affiliate partner pages. Those third parties have their own privacy policies. The scope covers data collected online, by email, through customer support, and via mobile or desktop use of GoldRun Casino services.
5. Affiliate Programme and Data Sharing
GoldRun Casino operates an affiliate programme via which third-party websites advertise the casino in return for commission. When you arrive through an affiliate link, certain data is utilized to attribute the visit and any later registration or deposit to the correct affiliate. The affiliate programme is regulated by separate terms, but this privacy notice explains the personal data implications for players in France. Affiliate tracking utilizes cookies, click identifiers, and transaction data. GoldRun Casino shares only limited attribution data with affiliate partners and does not provide affiliates with full payment details or identity documents.
5.1st Affiliate Tracking and Attribution
Affiliate tracking starts when you select a link on an affiliate website. A click identifier or affiliate cookie could be placed on your device. If you later sign up and make a qualifying deposit, GoldRun Casino utilizes the identifier to credit the referring affiliate. The tracked data comprises the affiliate ID, campaign ID, click time, device category, and conversion status. This processing is required for the performance of the affiliate agreement and for accurate commission calculation. You can manage affiliate cookies through the cookie consent tool or browser settings. Clearing cookies might prevent an affiliate from receiving credit for a later visit.
4.
GoldRun Casino utilizes personal data to deliver its gaming services in a secure and compliant way. The main purposes cover registering accounts, processing payments, providing customer support, preventing fraud, meeting regulatory reporting duties, and sending information about promotions where permitted. The data also helps evaluating platform performance and optimize game selection. Each purpose has a legal basis and to defined retention periods. GoldRun Casino does not sell personal data to third parties. When data is shared with service providers, the sharing is restricted to what is necessary to perform a specific task under a written contract.
Cookies and Tracking Technologies
GoldRun Casino employs cookies, pixels, and similar technologies to enable core functionality, track performance, and support affiliate attribution. Some cookies are strictly necessary for the website to function, such as those that maintain your login during a session or maintain security settings. Other cookies require consent under French law. The cookie consent tool provides detailed information about each category and allows you to modify preferences at any time. Non-essential cookies are not set until consent is given, unless a limited exemption is applicable for certain analytics features.
3. Legal Bases for Handling
GoldRun Casino relies on certain legal bases pursuant to the GDPR for each data handling task. The key justifications consist of contract performance, legal obligation, justified interests, and permission. Opening an account and transaction handling are based on the requirement to execute the customer terms. Identity verification and retention of financial records rest on legal obligations under French gambling and anti-money laundering law. Fraud prevention and network security rely on lawful interests, weighed against player rights. Promotional messages and non-essential cookies rest on permission. You are able to withdraw your permission whenever you wish without changing the lawfulness of earlier processing. The applicable basis for each operation is outlined in this notice or obtainable upon inquiry.
- Fulfilling a contract: creating an account, deposits, withdrawal requests, and playing games.
- Legal obligation: verifying identity, gaming responsibility logs, and tax filings.
- Lawful interests: preventing fraud, cybersecurity, and service improvement.
- Approval: marketing messages and non-mandatory analytics or monitoring.
Eight. Data Receivers and Cross-Border Transfers
GoldRun Casino shares personal data with a restricted set of parties. These include payment service providers, identity verification providers, hosting and security vendors, customer support platforms, and regulatory authorities. Each processor is bound by a data processing agreement that limits use of the data to the contracted service. Regulators could request data for compliance audits or investigations. GoldRun Casino will not disclose personal data to public authorities unless there is a lawful basis. Affiliates receive only the specific attribution data specified in Section 5. Some processors could operate outside the European Economic Area. When that occurs, GoldRun Casino applies adequacy decisions, standard contractual clauses, or binding corporate rules to ensure appropriate safeguards.
Druhá kategorie
GoldRun Casino shromažďuje řadu druhů osobních údajů, aby mohlo provozovat své služby, splnilo zákonné povinnosti a zamezilo podvodům. Určité údaje nám poskytujete přímo během registrace a ověřování. Ostatní údaje jsou získávány automaticky, když navštěvujete webové stránky nebo oslovíte podporu. Přesné kategorie závisejí na tom, zda pouze prohlížíte stránky, založíte účet, uskutečníte platbu nebo se zapojíte do affiliate programu. GoldRun Casino redukuje sběr na údaje, které jsou nutné pro konkrétní účel. Hlavní kategorie jsou popsány níže.
2.1 Identifikační, kontaktní a finanční údaje
Identifikační údaje obsahují celé jméno, datum narození, státní příslušnost a údaje z identifikačního dokladu, pokud je vyžadováno ověření. Kontaktní údaje zahrnují e-mailovou adresu, poštovní adresu a telefonní číslo. Finanční údaje zahrnují podrobnosti o platební metodě, záznamy o vkladech a výběrech, identifikátory transakcí a v relevantních případech částečné informace o kartě. GoldRun Casino aplikuje tyto informace k vytváření a správě účtů, kontrolování věku a polohy, provádění plateb a splnění požadavků na identifikaci zákazníka. Pro hráče ve Francii mohou být adresa a identifikační údaje kontrolovány proti schváleným databázím, aby se potvrdilo, že hráč je starší 18 let a nenachází se v omezeném území. Toto zpracování naplňuje hráčskou smlouvu a zákonné povinnosti podle francouzských hazardních předpisů.
2.2
Technical data is generated when you access GoldRun Casino website. It covers IP address, browser type, device identifiers, operating system, screen resolution, language settings, and approximate location derived from the IP address. Usage data encompasses pages visited, games played, session duration, clicks, and interactions with promotions. GoldRun Casino uses this information to maintain service security, improve website performance, and personalise the player experience where consent has been given. Some technical data also helps detect unauthorised access or account takeovers. The subcategory below specifies data collected by automated means in more detail.
2.2.1 Device and Connection Data
Device and connection data includes hardware model, browser version, operating system version, mobile network information, and unique identifiers such as advertising IDs or cookie values. GoldRun Casino analyzes this data to guarantee the platform works correctly across different devices and to resolve technical problems. Connection data also enables security teams spot suspicious login patterns, like logins from new devices or unusual locations. When you contact support about a technical issue, device data may be used to simulate the problem and find a fix. This processing aligns with GoldRun Casino’s legitimate interests in ensuring the service stable and avoiding fraud.
10. to This Policy and Contact Information
GoldRun Casino can modify this privacy notice when its services, legal duties, or data handling are updated. Material changes will be notified through the website or by email as needed. Players are advised to check the notice periodically, especially before carrying out significant account modifications or sending new personal data. Ongoing use of the site after a notice update does not reduce the legal rights available under the GDPR. If a change needs new approval, GoldRun Casino will request that consent on its own. You can reach the data protection department through the support center or the legal area of the website. You also have the entitlement to submit a report with the CNIL.